Tag Archives: Habits

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On Good Ideas and Hard Work

Peter Drucker's Insight for Military Organizations

Have you ever looked at your team or organization and thought, “Wow, the people are working hard and we’re doing so many good things…but why doesn’t it feel like we’re a well-oiled machine by now?” I certainly have. And you’ve probably also been the one in the middle of the organization looking around you saying, “Despite all this good effort, why does it feel like we’re spinning our wheels?”

Organizations that suffer from this problem often exhibit a common behavioral mistake: they take on too many good ideas and don’t properly implement the ideas they do commit to. Reading Peter F. Drucker, the grandfather of modern business leadership and author of more than 35 books, I found some insight worth sharing.

ideas

Soldiers of the 184th Security Force Assistance Team (California National Guard) conduct basic range training
in Tarin Kot, Afghanistan, Sept. 27, 2013. U.S. Army photo by Cpl. Alex Flynn.
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Being “Somebody” Isn’t Good Enough

“I always wanted to be somebody,
but I should have been more specific.” –Lily Tomlin

Today, we can draw some insightful leadership lessons from an unlikely source in Lily Tomlin. Her pithy quote certainly resonates to each of our personal ambitions, as it is dangerously easy to get sucked into the milestones of life without clearly defining where those milestones will lead…or the type of person we will become along the path.

Similarly, new Privates and Lieutenants step into active duty as proverbial blank slates, ready to combine real-world experience with the second-hand, academic, and imagined impressions they have of military service. Most have goals in mind, some vision of what “success” looks like for their time in service. Some want to be generals…some prioritize getting a college education…others are just happy to have survived Basic Training.

But how many service members, these future leaders, take their vision beyond a rank or position and specify the type of leader they want to be? Then, how many people outline how to develop those skills throughout their career to reach that endstate?

Somebody

U.S. Army Specialist Anthony Esparza provides security on the perimeter of the Khyber Border Coordination Center at the Afghanistan-Pakistan border in Afghanistan’s Nangarhar province, Jan. 4, 2015. Esparza is assigned to the 3d Cavalry Regiment, Train, Advise, Assist Command – East. U.S. Army photo by Capt. Jarrod Morris. Link to photo.
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Sleep that Sabotages Leadership

Today’s HBR recommendation, “Your Abusive Boss Is Probably an Insomniac,” is a summary of findings from a study published in the Academy of Management Journal. The researchers studied 88 leaders and their teams to find out if the leaders’ sleep habits affected performance at work. The result?…you guessed it, but there’s a twist:

We found that daily leader sleep quality, but not quantity, influenced the leader’s self-control and abusive supervision behavior, and ultimately the degree to which his or her subordinates were engaged in their work that day. It is not clear why sleep quantity did not have the effect we predicted, but the effect for sleep quality was very clear; a given leader engaged in more jerky boss behavior after a poor night of sleep than a good night of sleep, and this influenced his or her subordinates to disengage from work.

sleep

Photo by Odi Mitch. Link to photo.
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Article: “10 Things You’re Doing at Work That Say ‘I Don’t Care'”

Here’s a thought-provoking article from FastCompany.com that will bring you back to the personal elements of leadership, customer service, and engagement that we often forget. Check out all of the “10 Things You’re Doing at Work That Say ‘I Don’t Care’,” but here are a few that stood out as relevant for military leaders.

  • #1 – You Don’t Touch Base on Projects. One big problem for the military is that staffs don’t coordinate as much as they should. Parallel planning turns into separate planning, and echelons arrive at the deadline only to find that they have been shooting at different targets. Tip: Pick up the phone, confirm details and guidance, ask questions, and share products.
  • #4 – You Don’t Ask About Someone’s Personal Life. I have been guilty of this fault and I feel like a hollow leader when I can’t connect with subordinates/teammates on a personal level. It is a fact that military leaders have more official topics to discuss than there is room in the day to converse about them. It’s easy to leave out personal conversation but the good leaders recognize that connection as a way to not only build cohesion, but to discover important details about individuals, such as motivators and risk factors.
  • #6 – You Wait Until the Last Minute to Ask for What You Need. Military leaders are notorious for taking on a task, retreating to a dark office to plan it, then rushing out at the last-minute to plead for help. The worst offenders are the ones who don’t delegate well and the organization suffers because they don’t ask for help from the team or their boss. Rank is a great motivator; you should use it sometimes. As long as your boss isn’t a toxic jerk, let him know you’re coming up short on a project and could use both his expertise to generate new ideas, and his authority to energize others.
  • #10 – You Forget to Say Thank You or Great Job. Recognition is also an incredible motivator. Tell the team they matter by expressing your thanks in the midst of an event, not just at the change of command. Tip: If you have the authority to give out awards, why not make it your primary method of recognition? Achievement Medals don’t cost anything, so hand them out like candy. 

Questions for Leaders

  • Do you know the first names of the people who work for you?
  • When is the last time you asked your boss for help on a project? Is there a project you need help on now?
  • How much difference would it make if you said Thank You or Great Job at least once an hour every day?

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Why Curiosity Matters

I don’t know about you, but I have noticed that the best leaders are always moving forward. They don’t stagnate, are curious about themselves and their environment, and continually break new ground. They advance their talents intellectually, physically, emotionally, professionally, and so on.

When you think about it, curiosity is required before one can improve at all…it is a prerequisite for growth.

The Harvard Business Review article “Curiosity Is as Important as Intelligence” highlights the idea of a Curiosity Quotient, much like the commonly known psychological capabilities of Intellectual Quotient (IQ) and Emotional Quotient (EQ). The Curiosity Quotient (CQ) is one’s affinity to be “inquisitive and open to new experiences” and, similar to IQ and EQ, improves one’s ability to navigate complex environments.

curiosity

Soldiers at Camp Robinson, Arkansas, trying to get books from the Service Club Library. Miss Maurine Doores is the librarian.  January 22, 1942. Signal Corps Photo #162-42-79 by Weber, 162nd Signal Photographic Company.

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A Simple Observation About Great Leaders

The other day I was having a conversation with a good friend and I realized that almost every time we talk, we end up talking about some professional development topic, usually leadership.

I made a quick mental comparison with the other colleagues I have worked with over the years and came to the conclusion that my friend is a superbly talented leader, which brought an obvious insight into focus:

Great leaders regularly talk about leadership.
Leadership, for them, is at the very least a dedicated hobby but more often, it is a passion.

Start Here

Sergeant 1st Class Shvoda Gregory, motor sergeant for the 557th Engineer Company, 864th Engineer Battalion, shows a group of specialists and new sergeants how to properly inspect a squad of Soldiers in formation. Joint Base Lewis-McChord, Wash.
Photo Credit: Sgt. Christopher M. Gaylord
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Leader to Follower: “You’re not really important to me.”

Go ahead and admit it – you’re just like me…you check your phone during meetings. But have you ever thought about what you are communicating to your team when you do?important

This short post from Psychology Today explains what you’re really saying when you distract yourself in meetings and is a good reminder to set the example for focus, discipline, and common courtesy.

Here’s a Tip: I had a battalion commander who decreed, “If your spouse calls during one of our meetings, you have to answer the call.” He set the example when his own wife called and enforced the rule around the room. It sent a clear signal that family is always important.

Questions for Leaders:

  • Have you published your expectations for behavior during meetings?
  • Are your meetings engaging enough to keep people from becoming distracted?
  • In what other ways might you be distracted when engaging with your team throughout the day?

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“Iron Major Survival Guide v2”

The Iron Major Survival Guide is 29 pages of advice on how to succeed as a field grade officer. It includes everything from how to arrive as the new S3/XO to how to set up systems for unit property accountability. This document will make you a better manager and leader, period.

(Hint:  it’s not just for field grades.  NCOs, junior, and senior officers need to read this, too.)

Iron Major Survival Guide V2

Here are some excerpts:

  • The ability to anticipate and fix problems before they happen is why FG officers are paid the big bucks. Key to this is time to think. Get yourself out of the knife fight early and often. Hold your staff to extremely high standards early so you can build a level of trust and confidence in them that allows you to decentralize taskings and grants you the space and time to ask the “what if?” Spend your time anticipating what could go wrong then take steps to avoid failure.
  • Apply some analysis to emails; don’t manage/lead your staff by forwarding higher HQ/or the boss’ orders. Make them your own. An “FYI” on a forwarded formation time is acceptable, but when the boss writes you and says “I’m tired of units submitting their Green 2 reports late”, don’t simple forward to company commanders and write “please note BN CDR comments below.
  • If you can’t get out of the office most nights by 1800, then you are doing a poor job of time and task management.
  • If you think staying up for 48 hours will make you more efficient and garner the respect of your subordinates, then you are probably oblivious to the poor decisions you made or the irascibility you demonstrated for them over that time.
  • Figure out how to assign tasks, give guidance, establish suspenses, follow up, and quality control. It’s easy to hand out tasks, it’s harder to remember to keep track and follow up.
  • Remember, that in addition to managing your staff, you still have to ‘lead’ your staff. Many a good junior officer has decided to bail on the Army because of a bad experience on a staff, most of which were instigated by a leader who didn’t care enough to lead them.

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