It’s Time to Rethink 360 Degree Reviews

by Nathan Wike

The Military Times recently published an article discussing the usefulness of the 360 degree reviews in assessing leaders. This study (which was not included in the article) concluded that 360 degree reviews “probably should not be used as a part of the formal military evaluation and promotion process.” It cited “a long list of legal, cultural and practical concerns…(and that) Stakeholders were overwhelmingly against using the tool for evaluation.

Given the integration and widespread use of performance feedback tools, this topic is clearly relevant. This year the Defense Entrepreneurs Forum asked its followers and readers to offer their opinion.

Here is my take.

360

Nathan Wike is an officer in the U.S. Army, and an associate member of the Military Writer’s Guild. The opinions expressed are his alone, and do not reflect those of the U.S. Army, the Department of Defense, or the U.S. Government.

The Good (and Bad?) of Mentorship

Mentorship in the military is one of those concepts that everyone agrees with but almost no one does. Plenty of up and coming leaders get advice from commanders, senior leaders, and enlisted advisors, but seldom does the intensity of influence extend beyond the time served together or delve into areas of personal development.

Mentorship

U.S. Army Pvt. 1st Class Jo Marie Rivera, left, and U.S. Army Sgt. 1st Class Rebecca Hamby provide security in the Tarnek Wa Jaldek district in Afghanistan’s Zabul province, Sept. 18, 2013. U.S. Army photo by Sgt. Kandi Huggins

Being “Somebody” Isn’t Good Enough

“I always wanted to be somebody,
but I should have been more specific.” –Lily Tomlin

Today, we can draw some insightful leadership lessons from an unlikely source in Lily Tomlin. Her pithy quote certainly resonates to each of our personal ambitions, as it is dangerously easy to get sucked into the milestones of life without clearly defining where those milestones will lead…or the type of person we will become along the path.

Similarly, new Privates and Lieutenants step into active duty as proverbial blank slates, ready to combine real-world experience with the second-hand, academic, and imagined impressions they have of military service. Most have goals in mind, some vision of what “success” looks like for their time in service. Some want to be generals…some prioritize getting a college education…others are just happy to have survived Basic Training.

But how many service members, these future leaders, take their vision beyond a rank or position and specify the type of leader they want to be? Then, how many people outline how to develop those skills throughout their career to reach that endstate?

Somebody

U.S. Army Specialist Anthony Esparza provides security on the perimeter of the Khyber Border Coordination Center at the Afghanistan-Pakistan border in Afghanistan’s Nangarhar province, Jan. 4, 2015. Esparza is assigned to the 3d Cavalry Regiment, Train, Advise, Assist Command – East. U.S. Army photo by Capt. Jarrod Morris. Link to photo.

9 Misguided Reasons to go to SOF Selection

Whether you’re battling the crashing waves on Coronado Beach, slogging out mile after mile in the sugar sands of Fort Bragg, or trudging your way up and down the deceptively steep Appalachian Mountains…attending selection for one of America’s elite special operations force units is a gauntlet of physical and mental endurance.

The fitness demands exceed what you could have hoped to train for. You face each day not knowing which of your professional (and personal) talents you’ll be called upon to validate. Your career ambitions…and often your life’s goal…rest on the assessment of operators who have forgotten more about combat than you’ll ever know.

But if you make it through…if they accept you…you’re set. You’re on the team! You can go no higher. And can brag for the rest of your life about how you were “one of them,” earning instant respect in any circle.

…Right?

SOF Selection

Special Operations Soldiers conduct a full mission rehearsal in Afghanistan in preparation for a night combat operation April 22, 2013.
U.S. Army photo by Spc. Ryan S. Debooy. Link to photo.

5 Must-Have Conversations for Military Leaders

I learned an important lesson on the first day of my new command in a headquarters company in 2007. I had already commanded a rifle company and thought that I had pretty much honed the skills needed to succeed again. (Maybe I was giving myself too much credit?…a topic for another post.) The change of command ceremony concluded and I walked into my new office to find my First Sergeant waiting. He said, “Sir, do you have a few minutes?” “Of course,” I replied.

What followed was one of the most enabling and professionally developing exchanges I’ve had in my entire career. Yes, this First Sergeant is exceptionally talented and would teach me more about leadership than any other NCO I’ve worked with, but the conversation was powerful because he and I synchronized how we would lead the company together. We discussed everything from combat to family readiness to weight control. We spent hours together that day and set the tone for success because we got aligned from day one.

Today, I think back on that experience and realize that I would’ve been a fool NOT to have had that conversation, and that there are actually a few more areas in the military leader’s life where a frank and honest conversation is necessary to enable success.

Conversation

Command Sgt. Maj. Frank A. Grippe, command senior enlisted leader for U.S. Central Command, speaks with soldiers of Apache Company, 1st Battalion, 23rd Infantry Regiment, 2nd Infantry Division, on a foot patrol in the Panjwaâi district of southern Afghanistan, Sept. 22, 2012. Grippe visited the soldiers as part of his visit to Regional Command (South). Link to photo.

8 Myths About HRC Assignment Officers

Some officers serve half their career before speaking with their Assignment Officer at Human Resources Command. Commonly heard beliefs include: “If you get on Branch’s radar, they’ll send you to Korea”; “Just lay low and let your commanders speak on your behalf”; and “I plan to stay with troops as long as I can, so I don’t need HRC’s help.”

I’ve worked as an Assignment Officer for almost a year and I recommend against holding on to such beliefs. Further, I think most people hesitate to engage with their Assignment Officer because they really don’t know who is on the other end of the phone. Hopefully this post provides you some clarity about who is helping you navigate your career.

HRC Assignment Officers

The U.S. Army Human Resources Command (HRC) has completed its Base Realignment and Closure (BRAC) move to Fort Knox, Ky. Currently, HRC’s new home in the Lt. Gen. Timothy J. Maude Complex employs about 3,300 military, civilian and contract workers. The nearly 900,000 square foot state-of-the-art facility is the largest office building in the Commonwealth of Kentucky. Photo by Robert Stevenson, Fort Knox Visual Information. Link to photo.

Putting Ego in its Place (pt. 2)

“Never let your ego get so close to your position,
so that when your position goes, your ego goes with it.”
– General Colin Powell

The other valuable lesson to find in General Powell’s statement is how ego should relate to future jobs and career goals we seek.

A few years ago I had the opportunity to compete for a highly-competitive position on a team that holds unmatched regard in the military. It was the kind of job that, if chosen, would give me instant credibility and esteem in my professional community.

As you might imagine, this opportunity draws the most motivated and talented Soldiers from across the military. Unfortunately for most, the opportunity is also highly and dispassionately selective. Incredibly capable Soldiers prepare for years, only to find out they don’t meet the narrow bandwidth of acceptable talent and are sent home.

Which is what happened to me. During the process, however, I saw peers become obsessed with being selected, making it the ultimate validation of their military career…the definitive stamp of individual self-worth and achievement. They clearly aligned their egos with the position…and many took an emotional hit when they weren’t accepted.

EgoPowell’s advice is clear wisdom for those seeking competitive career goals. It’s wise to remain stoic about the outcome, particularly if the goal is highly-selective. Becoming psychologically-tied to a career outcome can easily cause one to:

  1. Miss other opportunities during the process.
  2. Make poor decisions because of the emotional investment and fear of failure.
  3. Fail to see the positive aspects of the resulting situation.
  4. Set a poor example for peers and subordinates who are striving for their own goals.
  5. Place an emotional toll on peers and family who will provide support in any outcome.

Bottom Line

No organization, job title, or status can invalidate the commitment, talent, and influence one achieves during an entire career. Separate who you are from what you do and be selective about where you place your self-worth.

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Putting Ego in its Place (pt. 1)

“Never let your ego get so close to your position,
so that when your position goes, your ego goes with it.”
– General Colin Powell

It’s easy to assume a position of leadership or take the guidon of command, and think that we were made for the job…that the organization and its people need us there…or that we were ordained to lead.

The responsibility and the recognition of being a leader makes it easy to align our self-worth with our job. It can become who we are, our identity. Similarly, many of us display attitudes/emotions that fluctuate with how we think we are performing in our jobs (i.e., a bad day at work means a bad day at home).

EgoGeneral Colin Powell warns against letting the job overcome who we are, because one day the titles and responsibility will drift away, then what are we left with?

We should keep in mind a few key characteristics about leading in the military:
1. The unit you are leading is not yours…it’s the government’s.
2. The government didn’t create the job for you; it exists for the Nation’s people.
3. The unit and its members will continue to excel even after you leave.

So, it’s prudent to find a way to display passion for the work while appropriately divorcing emotional stability and self-worth. We can’t take the work’s esteem with us when we go. We can only focus on making a positive impact in the unit that outlasts our tenure.

More on ego in the next post.

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